Your Lightning Checkout online booking interface is the webpage that will be linked from your website to allow customers to book products online. The page is created automatically for you but allows a number of configuration options. These could be simple look and feel options as well as features and functions that can be enabled. This guide will demonstrate the available options and walk through the steps to configure them.
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URL Parameters: You can apply filters to your url parameters to the links to Lightning Checkout to tailor your customers’ experience. Whether that is directing them to a specific date, online group or even to set the expected pricing group quantities. Follow the URL Parameter injection guide here.
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GTM/GA4: The Lightning Checkout journey is integrated with GA4/GTM to track user behaviour trends. Follow this implementation guide to set it up for your environment.
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Salesforce Tips: This user guide references several fields in Salesforce. If they are not visible on the page they may need to be added to the page layout by clicking the Setup Cog > Edit Object > Page Layout > Search for the field > Drag it onto the page > Click save > Return to object and hard refresh the page. The easiest way to hard refresh is to go to the profile icon at top right and switch between Comfy and Compact under Display Density.
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Your company Logo. This is set when creating your ‘Brand’ in command. Click here for information on how to set up a brand record. Recommended max width 240px.
By default, clicking the logo will redirect users back to the All Products page. This can be customised through the ‘Logo redirect link’ field on the Site in Salesforce.
Displays the Location/Site/Venue.
⚠️ Optional
For multi-site customers to allow users to switch site (from the All Products page only), check the ‘Enable site selection’ checkbox on the BookNow Setup file:
Language Selection
⚠️ Optional
The language selector for the booking page. When hovering on the flag you will be presented with the available language options as shown below:
The fixed text on all pages can be tailored or translated.
To create language files for Booknow’s online booking interface, please see the instructions here.
⚠️ Optional
If you want users to create accounts or have memberships, you can switch on login in and account creation by checking the Enable Login & Signup checkbox on the BookNow Setup File.
Date filters: When a user selects a date, the products will be filtered to those that have a schedule for that day. For customers using translations, the days and months do not need to be considered as these will be presented based on the user’s browser locale.
Online Groups allow you to group your product by category to enable consumers to more quickly identify products that fit their requirements. To configure Product groups you will need to: Login into Salesforce > Click the ‘Command Centre’ Tile.
Select the ‘Bookable Products’ tab.
Once you have selected a bookable product to edit, from the edit page you can create new or select an existing ‘Online Group’.
Product names and images will be pulled from product level in Command. Short descriptions and long descriptions (presented on the Product page) can be added at Market or Site level.
Product Info Bites can be displayed at a product level, there are a range of Lightning icons that can be used and the accompanying text can be customised to your requirements.
To set up info Bites you can either reach out to the support team by emailing [email protected]. Alternatively here is a guide from our support page on setting up your Info bites.