Your Booknow online booking interface is the webpage that will be added to your website to allow customers to book products online. The page is created automatically for you but allows a number of configuration options. These could be simple look and feel options as well as features and functions that can be enabled. This guide will demonstrate the available options and walk through the steps to configure them.
Your company Logo. This is set when creating your ‘Brand’ in command. Click here for information on how to set up a brand record.
Displays the Location/Site/Venue your are booking for and..
⚠️ Optional
The language selector for the booking page. When hovering on the flag you will be presented with the available language options as shown below:
To create language files for Booknow’s online booking interface, please raise a case with our support team by sending an email to [email protected]
⚠️ Optional
Global Date selection is a feature that can be enable to filter the product availability by the globally selected date. Currently to enable global date selection you should raise a case with support by emailing [email protected], though it will soon be an available option through brand configuration in Command Centre.
Product filters allow you to group your product by category to enable consumers to more quickly identify products that fit their requirements. To configure Product groups you will need to: Login into Salesforce > Click the ‘Command Centre’ Tile.
Select the ‘Bookable Products’ tab.
Once you have selected a bookable product to edit, from the edit page you can create new or select an existing ‘Online Group’.
Customer Login allows customer to login and avoid having to add customer information at the check out step in the journey. Additionally if your business operates memberships, logging in as a member will reveal your membership benefit products. By default guest checkout is the only check out method, if you wish to enable profile creation and customer login, please raise a case with support by emailing [email protected]
Product Info Bytes can be displayed at a product level, there are a range of graphics that can be used and the accompanying text can be customised to your requirements.
To set up info Bytes you can either reach out to the support team by emailing [email protected]. Alternatively here is a guide from our support page on setting up your booking interface including enabling Info bytes. Once the setup is complete, this article walks through how to configure info bytes with Booknow.