What is the kitchen screen?

Legacy POS solutions traditionally sent new orders to kitchens using networked receipt printers. The orders were printed and held in strips known as "Tab grabbers" until they were completed. After completion, the tickets were either spiked or thrown in the bin. While some kitchens still follow this method, modern POS solutions now utilize "kitchen screens". These touch screens are set up in kitchens and bar areas to receive orders that have been processed at the POS.

How do I access the Kitchen Screen?

Log in to your BookNow POS and select the ‘Tea Cup’ Icon.

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When you arrive on the kitchen screen for the first time, a green button will appear that the top of the page called “Click To Begin”. On clicking this button you are enabling a ‘Poller’ to allow the screen to continually check for new orders and allowing the system to access the monitors speakers to play sounds to alert staff that a new order has arrived.

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At the top of the page you will find a toggle button that allows you to switch between kitchen orders and bar orders. When you set up products you have the ability to set:

Is Kitchen Product